Shipping & Returns
Please allow up to 48 hours for order processing.
Within USA hermetise.com ships via FedEx. Worldwide (outside USA) ships via our logistic centers around the world.
Within USA: $7.00 for orders under $79 and free for orders over $79 (10 – 14 business days)
Worldwide (outside USA): $25.00. Delivery time depends on local delivery companies (no delivery time guaranteed), please note that in some countries local custom fees are applicable.
RETURN / EXCHANGE A PRODUCT
hermetise.com offers a no-risk, 30-day money-back guarantee. Simply return any unopened product for a full refund. Please call or email first before sending the product back to have a case number or a RMA number (Return Merchandise Authorization) assigned to the return.
Please send the product along with your full contact information and order number to the following address:
C distribution UK Limited
Head Office – Unit 5E, Atlas Business Centre, Oxgate Lane
London NW2 7HJ
We will refund your credit card / PayPal less shipping and handling charges, if any. Returns typically require 10 business days for processing once received by our warehouse. Costs to return items to Premier are the responsibility of the customer.
Please Note – We will refund only products that have been purchased through our website: hermetise.com
Premier does offer exchanges for any unopened products that have been purchased through our website.
If you receive a damaged product, contact us immediately and we will arrange for a replacement to be sent.